Ozmosis Returns & Exchanges
At Ozmosis, we want you to be fully satisfied with your sports gear, which is why we offer a 30-day return policy for all items in original condition. Whether the fit isn't right or you've changed your mind, we make the process fast and hassle-free so you can get back to your game.
Return Process
- 1.Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached and the equipment is unused.
- 3.Label and Ship
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your replacement within 5-7 business days.