Frequently Asked Questions
Everything you need to know about your Ozmosis gear and orders.
How long does shipping take for Ozmosis sports gear?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for athletes who need their gear sooner.
What is your return policy for performance apparel?
We offer a 30-day return policy for all unworn items with original tags attached. For hygiene reasons, base layers and swimwear must have the protective seal intact.
How do I ensure I am ordering the correct size?
Every product page features a detailed 'Size & Fit' guide. Since our performance gear varies between compression and relaxed fits, we recommend measuring yourself and comparing it to our specific brand charts.
Are Ozmosis products covered by a warranty?
Yes, all Ozmosis equipment and apparel come with a 6-month manufacturer's warranty covering any defects in materials or workmanship under normal athletic use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my technical fabrics?
To maintain the moisture-wicking properties of your gear, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach.